Integration Services
Custom APIs and the integrations that end double data entry for good.
Every hour your team spends re-typing data from one system into another is an integration that should exist. We build APIs and integrations that connect your CRM, accounting, ecommerce, scheduling and custom systems, so data moves automatically and everyone works from the same numbers.
What’s included
System Integrations
Your existing tools, such as QuickBooks, Shopify, CRMs, calendars and email platforms, connected so records sync automatically.
Custom API Development
Clean, documented, secure APIs for your own systems, so your data can serve your website, apps, partners and automations.
Webhooks & Sync Logic
Real-time event handling, conflict resolution and retries: the careful engineering that stops integrations from silently dropping records.
Integration Is Often the Best-Value Project
It's rarely the flashy project, but connecting existing systems often returns more than building new ones: hours of manual entry removed each week, fewer errors, and reports that finally agree with each other. If your team maintains the same customer in three systems, an integration pays for itself quickly.
We start by mapping where data lives and where it's re-entered by hand. That map alone usually surprises owners. Then we build the connections in order of hours saved.
Common Integrations We Build
Online store to accounting: each order creates the invoice and records the payment and tax. Website forms to CRM: every inquiry becomes a contact with its source attached, and the right person is notified. CRM to calendar: booked appointments appear on the technician's schedule with the customer's details. Job completion to invoicing: when a job is marked done, the invoice goes out without anyone re-typing it. Several systems to one dashboard: sales, jobs and cash in a single view.
How an Integration Project Runs
We document the flow first: which system is the source of truth for each type of data, what triggers a sync, what happens when records conflict, and who needs to know when something fails. Then we check each system's API for what it allows and its limits.
The build is followed by a test period against copies of real data, then a supervised launch where the integration runs alongside the old manual process until everyone trusts it. Typical custom builds, including integration projects, land in the low five figures.
Security and Data Handling in Integrations
An integration holds the keys to at least two of your systems, so it gets treated like any other piece of security-sensitive software. Credentials are stored in a secrets manager, never in code or spreadsheets. Each connection uses the narrowest permissions the other system allows: an integration that only creates invoices shouldn't be able to delete customers. Data is encrypted in transit, and personal information is only copied where the workflow actually needs it.
Every sync writes a log entry, so when someone asks where a record came from or why it changed, there's an answer. If staff leave or a vendor is replaced, access can be revoked in one place without breaking everything else.
APIs Built to Last
Integrations inherit every risk of the systems they connect, so we build defensively: proper authentication, respect for rate limits, failures retried and logged, and monitoring that tells you a sync broke before your bookkeeper does. Everything is documented so a future developer can extend it.
Frequently asked questions
What is an API integration, in plain terms?
It's a connection that lets two software systems exchange data automatically. A new sale in your store creates the invoice in your accounting software; a form submission creates the CRM record and the calendar booking. Anywhere someone copies data between screens, an integration can usually do it instantly and without errors.
Which systems can you integrate?
Most modern platforms have APIs: accounting (QuickBooks, Xero), commerce (Shopify), CRMs, scheduling, email and payment systems. For older systems without an API there are still options, from file-based syncs to database connections. We confirm what's possible before you commit.
How much do integrations cost?
A single well-defined connection, such as store to accounting or forms to CRM, is typically a low-five-figure project. Larger multi-system work scales with complexity. We prioritize by hours saved per week.
How long does an integration take to build?
A single connection between two well-documented systems can often be built and tested within a few weeks. Projects touching several systems follow our usual six-to-twelve-week timeline for the first release.
What happens when an integration breaks?
APIs change and services have outages, so we build for failure: retries, queues, error logs and alerts that flag problems right away rather than after a month of missing records. Maintenance arrangements keep integrations healthy as the connected platforms change.
Why not just use Zapier or Make?
For simple, low-volume connections, they're often the right tool, and we'll say so. Custom integrations make sense when you need complex logic, high volume, careful error handling, or data that shouldn't pass through another third party.
Can you build an API for our own product or data?
Yes. If your website, app, partners or automations need to reach your data or functionality, we design and build the API: clean endpoints, proper authentication, documentation and versioning. It's also the foundation for connecting AI assistants to your systems.
Do integrations need ongoing maintenance?
Some. The platforms you connect release new API versions and occasionally retire old ones, so integrations need periodic updates. Monitoring catches failures early, and a light maintenance arrangement keeps things running as the connected systems change.