BC Businesses
A CRM built around how you work. You own the code, and there are no per-user fees.
Ripple Strategies builds custom CRMs and client portals for businesses in British Columbia and across Canada. Typical builds are low five figures, the first working version ships in 6 to 12 weeks, you own the code, and nobody charges you per user every month.
What’s included
Custom CRM Build
Pipelines, records and screens designed around your actual sales and service process, so your team stops working around a generic setup.
Client Portals
Customer-facing portals for bookings, quotes, orders or job status, connected to the CRM so what customers see and what your team sees always match.
Integration
Connected to the tools you already use (email, payments, accounting, booking) so data is entered once and flows where it's needed.
Why BC Businesses Choose Ripple for Custom CRM
Most CRM work in BC means configuring someone else's platform as far as it will bend. We build the CRM itself, from the database up, around the way your business quotes, sells, schedules and follows up.
The terms are simple. Typical builds land in the low five figures. The first working release ships in 6 to 12 weeks. You own the code and the data outright, and there are no per-user fees, so adding staff doesn't raise your software bill.
Custom CRM vs Jobber, HubSpot or Salesforce
Per-seat pricing: HubSpot, Salesforce and Jobber-type tools charge monthly, usually per user or per tier, and the bill grows every time you hire or need a feature from the next plan up. A custom CRM is a one-time build, plus optional support if you want us to keep improving it.
Fit to your workflow: off-the-shelf platforms are built for the average business. If your quoting, scheduling or approval steps don't match their model, your team ends up with workarounds, spreadsheets on the side and fields that mean something different to everyone. A custom CRM has exactly the steps, fields and screens you use.
Data ownership: with a subscription, your records live in the vendor's system, on the vendor's terms, and exporting everything cleanly can be painful. With a custom build, the code and the database are yours, and nobody can raise the price or retire the feature your process depends on.
When to buy instead: if your process is fairly standard and a tool like Jobber or HubSpot fits it well, buy the tool. We'll tell you that on the first call. Custom makes sense when your workflow is part of how you win work, or when you're paying for several tools and still living in spreadsheets.
CRMs We Build for BC Businesses
Service and repair intake: booking, quote requests and job tracking in one place. Our Fraser Valley Computers build is an example, with service booking and quote intake built into the shop's site.
Other systems we're set up to build include contractor and trades quoting with job tracking, sales pipelines for dealerships and other lead-driven businesses, client-services CRMs for agencies and consultancies, and booking systems for clinics and appointment-based businesses.
Start With One System, Not a Platform
You don't have to replace everything at once. Many clients start with a single piece: one sales pipeline, one client portal, a lead auto-reply that files every enquiry into the CRM, or an owner dashboard that pulls numbers from the tools you already have.
Discovery defines the smallest version that delivers real value and its price. Once it's working, we add the next piece when you're ready.
Our Process
1. Discovery: we map your real sales and service process, the tools you use and where things fall through the cracks. 2. Scope and fixed price: you get the plan for the first release and what it costs. 3. Build in stages: you see working software early and test it against real jobs.
4. Data migration: we move your records from spreadsheets or your current CRM. 5. Launch and training: your team starts using it with us on hand. 6. Support: fixes and new features after launch, as your process changes.
Serving the Fraser Valley, BC and Clients Across Canada
We're based in Chilliwack and build custom CRM software for businesses across British Columbia. Because discovery, reviews and training work well over video, we also take on custom CRM development for clients elsewhere in Canada.
Frequently asked questions
How much does custom CRM development cost in BC?
Typical builds are low five figures. The price depends on the number of user roles, integrations, how much data we migrate and whether there's a customer-facing portal. We give a fixed price for the first release after discovery.
How long does it take to build a custom CRM?
The first working release usually ships in 6 to 12 weeks, depending on scope. We build in stages, so you see and test working software well before launch.
Should we buy an off-the-shelf CRM or build a custom one?
Buy when your process is standard and a tool fits it well. Build when your workflow is specific to how you win work, when you're bending a subscription tool out of shape, or when per-user fees keep climbing. We'll tell you honestly which side you're on, and sometimes the answer is not to build.
Are there per-user fees?
No. You pay for the build, and optional ongoing support if you want it. Adding staff doesn't add a monthly charge.
Who owns the CRM code and data?
You do, outright: the code, the database and the documentation. If we ever part ways, everything stays with you.
Can you migrate us from HubSpot, Jobber or spreadsheets?
Yes. Data migration is part of the project. We map your existing records, clean up duplicates and move them into the new system before launch.
Can you integrate a custom CRM with our existing tools?
Yes. Integration with email, payments, accounting and booking tools is standard on every build, since a CRM that doesn't talk to your other systems just adds data entry.
Do you support the CRM after it launches?
Yes. Ongoing support, bug fixes and new features are available after launch, so the CRM keeps changing as your business does.